Privacy Policy

Effective date: November 10, 2026

JEC + Associates LLC (“JECandASSOC,” “we,” “us,” “our”)

1. Who We Are

JEC + Associates LLC operates under the brand names JECandASSOC and JEC & Associates, with the tagline “A Wellness Company.” We are based in Harrisburg, Pennsylvania, and our website is www.jecandassoc.com. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, complete a form, schedule an appointment, or use our in-person personal training and coaching or online and app-based coaching services. This policy applies to information we handle in those contexts. A separate notice or agreement may apply to a particular service where we provide one.

2. Information We Collect

The information we collect depends on how you interact with us. It may include:

Information you provide: name, email address, phone number, town, ZIP code or training area, schedule availability, budget range, coaching preferences, and information in interest, application, appointment, or other forms. You may choose to provide health or fitness information, such as goals, limitations, or relevant history. We also collect messages, conversations, questions, feedback, and information you submit through forms or during coaching.
Appointment and service information: appointment requests and details, scheduling preferences, attendance or coaching-related communications, and the information needed to provide or administer a requested service.
Information collected automatically: basic website and device information, such as browser or device type, operating system, approximate usage and interaction data, pages viewed, referring page, and general location inferred from network information. We and providers supporting our website may use cookies, pixels, and similar technologies to collect this information.
Information from others: we may receive information from service providers that support our business, including our CRM and marketing software providers, a third-party coaching app, payment processors, analytics or advertising services, and email or phone carriers. Depending on the service, this can include delivery or interaction information, payment or transaction status (not necessarily full payment-card details), appointment or app activity, and contact information or preferences you have provided to that service.

Please provide only information relevant to your request. Health or fitness information is voluntary. You are not required to share it simply to browse the website or submit an inquiry, although some coaching features may be limited without information you choose to share.

3. Health and Fitness Information

Any health or fitness information you share with us is voluntary and is used only to deliver or support the coaching you request, such as understanding your stated goals or preferences. We are a fitness coaching business, not a healthcare provider, and are not a HIPAA covered entity. Do not send emergency information or information that requires immediate medical attention through our website, forms, email, or text messages. For related safety information, see our Disclaimer.

4. How We Use Information

We may use personal information for the following purposes:

Respond to inquiries and applications, assess your stated coaching interests, and communicate about services you ask us about.
Arrange, confirm, change, and provide appointments, in-person training, online coaching, and app-based coaching.
Send appointment reminders, requested coaching follow-ups, service notices, location or opening updates, newsletters, promotions, and other communications consistent with your preferences and applicable law.
Administer forms, customer requests, payment-related processes, records, and our relationship with you.
Operate, maintain, troubleshoot, secure, and improve our website, forms, scheduling, communications, and services.
Understand general website use, measure the effectiveness of content or advertising, and manage cookies, analytics, and advertising technologies.
Prevent fraud, misuse, security incidents, or unlawful activity; protect rights and safety; and comply with legal obligations.

We use health or fitness information you choose to provide only to deliver or support coaching, not to diagnose or treat a medical condition. We do not sell personal information.

5. How We Share Information

We may disclose personal information in the following limited circumstances:

Service providers: with vendors that help us operate our business and provide requested services, such as our CRM and marketing software providers, the third-party coaching app, scheduling and communications services, payment processors, analytics and advertising providers, and email or phone carriers. They may use information on our behalf or as otherwise described in their own notices and agreements.
Legal and safety reasons: when we reasonably believe disclosure is required by law, legal process, or a valid governmental request, or is necessary to enforce our terms, investigate suspected fraud or security issues, or protect the rights, property, or safety of us, our clients, or others.
Business transfers: in connection with a proposed or completed merger, reorganization, financing, acquisition, sale, or transfer of all or part of our business, subject to applicable confidentiality and legal requirements.
At your direction: when you ask us to share information or otherwise consent to a disclosure.

We do not sell personal information. We also do not share mobile information for third-party marketing or promotional purposes; additional text-messaging protections are described below. We do not authorize service providers to use your health or fitness details for their independent marketing.

6. Text Messages and SMS

If you expressly opt in to text messages, we may use your phone number to send communications such as appointment reminders, location or opening updates, coaching follow-ups, newsletters or updates, and promotions, consistent with the consent you gave. Consent to receive texts is voluntary and is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. You can also contact us using the information at the end of this policy. Your carrier may process message and delivery information to provide the service.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Opting out will stop the categories of text messages covered by your request, subject to any separate consent or communication required or permitted by law. We may send a limited confirmation of your opt-out. For program details, see the text-messaging terms in our Terms and Conditions.

7. Email Choices

You can unsubscribe from promotional or newsletter email by using the unsubscribe link in the message. We may still send non-promotional service communications, such as responses to your inquiry, appointment information, or other messages needed to provide a service you requested. You may contact us if you need help with your email preferences.

8. Cookies and Tracking Technologies

Our website and providers may use cookies, pixels, tags, local storage, or similar technologies to make the website function, remember preferences, understand visitor activity, measure performance, and support analytics or advertising. These technologies may collect device and browsing information, such as pages visited, actions taken, approximate location, and referral information. Some analytics or advertising providers may receive information about activity across websites or services, as governed by their own policies. You can use browser controls to block or delete cookies; if you do, some website features may not work as intended. Where available, use the controls presented on the website to manage optional tracking technologies. Browser privacy signals may not be recognized by every service.

9. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including to respond to you, provide and administer coaching, maintain business and transaction records, manage communications, resolve disputes, enforce agreements, and meet legal or accounting requirements. Retention periods vary according to the type of information and context. When information is no longer reasonably needed, we may delete it, de-identify it, or securely dispose of it, subject to lawful retention needs and copies held in routine backup systems for a limited period.

10. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security. Please use care when sending sensitive information, protect your account credentials, and contact us promptly if you believe information you shared with us has been misused.

11. Your Choices and Privacy Requests

You may request access to, correction of, or deletion of personal information we maintain about you by emailing hello@jecandassoc.com. Please identify yourself and describe your request; we may need to verify your identity and may ask for additional information to locate the relevant records. We will review and respond as required by applicable law. Some information may be retained where permitted or required, for example to complete a transaction, maintain records, protect security, resolve a dispute, or comply with law.

Pennsylvania residents and other U.S. residents may have privacy rights under applicable state or federal law, which can vary by location and circumstances. Depending on the law that applies, those rights may include requesting access, correction, deletion, or information about certain processing, and may include a right to appeal a decision or opt out of certain processing. We will consider requests according to applicable requirements; this policy does not limit rights that the law gives you. You may also make choices about promotional email and text messages as described above.

12. Children

Our website and services are not directed to children under 13, and we do not knowingly collect personal information online from children under 13. If you believe a child under 13 has provided personal information to us, contact us at hello@jecandassoc.com. We will review the report and take appropriate steps. If you are under 18, use of the website is permitted only with a parent’s or guardian’s permission, consistent with our Terms and Conditions.

13. Third-Party Links and Services

Our website or messages may link to third-party websites, applications, payment services, scheduling tools, or a third-party coaching app. Those services are operated independently and have their own privacy practices, terms, and security. We do not control their practices. Review the applicable privacy notices before providing information to them. This policy describes our handling of information and does not govern a third party acting independently.

14. Changes to This Policy

We may update this Privacy Policy to reflect changes to our practices, services, or legal requirements. We will post the current version on our website and revise the effective date above. Changes take effect when posted unless we state otherwise. Please review this policy periodically. If a change requires notice or consent under applicable law, we will take the required steps.

15. Contact Us

For questions or requests about this Privacy Policy or our information practices, contact JEC + Associates LLC, Harrisburg, Pennsylvania, by email at hello@jecandassoc.com or by phone at 717-743-1104. Our website is www.jecandassoc.com.